HARD ROCK HOTEL CANCUN – Family Resort in Cancun | From 435$/Night

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Key details

About Resort

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico

Close to the beach

Perfect

8.1

7.5

/10

4.4

4.6

Loved by guests

Helpful staff
Amazing service
Swim-up bars
Delicious food
Stunning views
Fun activities

"The beach was located in a perfect spot, and there was no "sargasso" (they cleaned it every morning)."

Ariel from Spain

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"We loved the really big infinity pool overlooking the pristine beach."

GrandTour14739216894

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"Attended a wedding and it was beautiful."

Cameron

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Amenities

Hard Rock Hotel Cancun offers a range of premium amenities, including an infinity pool overlooking the sea and a dedicated kid's pool. Guests can also enjoy a full-service spa providing various treatments and multiple on-site dining options. The hotel includes a fitness center and entertainment spaces, ensuring guests have ample activities to choose from during their stay.

Rooms

The hotel features spacious family rooms equipped with luxurious amenities, offering stunning ocean or garden views. Each room includes a flat-screen TV, minibar, and complimentary toiletries for enhanced convenience. Unique room options such as those with balconies are available, catering to diverse guest preferences.

Location

Located in the heart of Cancun's Hotel Zone, Hard Rock Hotel Cancun is just 7.8 miles from Cancun Airport. Guests have easy access to local attractions like Playa Marlin and Kukulcan Plaza, which are within a mile from the hotel. The beach surrounding the hotel provides endless opportunities for relaxation and water sports.

Wellness

The on-site spa offers a variety of rejuvenating treatments, from massages to beauty services. Guests can unwind in the jacuzzi or sauna, enhancing their relaxation experience. Fitness facilities and activities, including yoga sessions and tennis courts, are available to cater to wellness enthusiasts.

Family-Friendly Offerings

Hard Rock Hotel Cancun provides a kid's club and outdoor play equipment, ensuring engaging activities for younger guests. Family-friendly dining options, including special kid's meals, are available throughout the hotel. Babysitting services can be arranged, allowing parents some time to themselves while children are cared for.

Highlights

Location: 7.8 miles from Cancun Airport

Rooms: spacious family rooms with ocean views

Dining: multiple on-site dining options

Wellness: full-service spa with various treatments

Entertainment: infinity pool and activities for all ages

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How it felt to stay here

Shine on Socials

“We had an amazing lagoon view room that captured the Cancun sunset amazingly.”

Dani from MexicoJuly 2025

Party All Day Long

“The entertainment staff did a fantastic job keeping the energy up poolside and every night at the concert hall.”

GrandTour14739216894June 2025

Perfect for Finding Friends

“Staff was great, shoutout to Martin from entertainment, he really made us feel like family.”

DamianSeptember 2024

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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Deluxe Double Room

2 persons

40 m²

2 Double beds

Shower

Bathtub

room details

Deluxe King Room

2 persons

40 m²

1 King-size bed

Shower

Bathtub

room details

Deluxe King Ocean View Classic

2 persons

40 m²

1 King-size bed

Ocean view

Shower

Bathtub

room details

Rock Royalty Ocean View King

2 persons

40 m²

1 King-size bed

Ocean view

Shower

Bathtub

room details

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Room Availability & Price Calendar

Find availability and check prices for your dates now!

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Shallow end
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Hard Rock Hotel Cancun delights the senses with a rich tapestry of dining options, showcasing vibrant flavors from around the globe. From the intricate dishes of Asian culinary art to the heartwarming comfort of traditional Mexican fare, each restaurant promises a memorable meal filled with enticing aromas and inviting atmospheres.

Hard Rock Hotel Cancun Restaurant photo The photo captures a vibrant and energetic scene on a stage at a Hard Rock Hotel event. The stage is elevated and brightly lit, with a backdrop featuring large, illuminated "Hard Rock Hotel" signs.

A group of eight people are positioned on the stag

Hard Rock Hotel Cancun Restaurant photo The photo shows a spacious and well-lit restaurant dining area. The floor is made of polished dark brown tiles that reflect the light. The walls are a mix of light beige and darker brown panels, creating a warm and inviting atmosphere.

There are se

Zen

Asian fine dining

Ambiance

Elegant and serene, providing a family-friendly environment

Key Offerings

Expertly prepared dishes including sushi and stir-fries, crafted to perfection for a delightful dining experience.

Reservation

Recommended

Breakfast and dinner; hours vary.

Ciao

Italian

Ambiance

Warm and inviting, perfect for families seeking comfort in each meal

Key Offerings

A wide selection of classic Italian dishes, from fresh pasta to wood-fired pizzas, served from breakfast through dinner.

Reservation

Not needed

Breakfast, lunch, and dinner; hours vary.

Frida

Mexican traditional

Ambiance

Vibrant and colorful, offering a family-friendly setting reminiscent of authentic Mexican culture

Key Offerings

A celebration of Mexican cuisine with favorites such as tacos and enchiladas, available for breakfast, lunch, and dinner.

Reservation

Recommended

Breakfast, lunch, and dinner; hours vary.

Pizzeto

Pizza

Ambiance

Casual and family-friendly, designed for relaxed dining

Key Offerings

Savor a variety of delicious pizzas made with a range of toppings, perfect for lunches and dinner with loved ones.

Reservation

Not needed

Lunch and dinner; hours vary.

Toro

Steakhouse

Ambiance

Sophisticated and family-friendly, ideal for a special dinner experience

Key Offerings

Succulent steaks and grilled specialties, appealing to meat lovers seeking a hearty dinner option.

Reservation

Recommended

Dinner; hours vary.

Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico

Map view

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico

City landmarks

Museum

Mayan Museum of Cancun

2.0 km

Landmark

Avenida Kukulkan

1.7 km

Landmark

Backstage Theatre

1.2 km

Mall

Luxury Avenue

1.5 km

Beach

Playa Marlin

2.0 km

Aquarium

Interactive Aquarium

2.3 km

Mall

Kukulcan Mall

1.6 km

Beach

Playa Delfines

3.4 km

Landmark

Dolphinaris Cancun

910 m

Mall

Kukulcan Plaza

1.5 km

Landmark

Museo Sensorial del Tequila

1.5 km

Museum

Museo Subacuatico de Arte

1.9 km

Landmark

Aquaworld

730 m

Night club

H Roof

910 m

Shopping Area

Luxury Avenue Cancun

1.5 km

Landmark

Extreme Games Cancun

1.0 km

Museum

Cancun Wax Museum

2.4 km

Landmark

San Miguelito

2.1 km

Event hall

Oasis Arena

1.3 km

Landmark

El Rey Archaeological Zone

3.4 km

Landmark

Luxury Avenue Shopping Mall

1.3 km

Landmark

Playa Ballenas

1.4 km

Landmark

Underwater Museum NO MUSEO

1.7 km

Landmark

Marlin Beach

1.7 km

Landmark

Yamil Lu'um Archeological Site

2.6 km

Landmark

Scorpion's Temple ruins

2.6 km

Museum

MUSA Underwater Museum

1.8 km

Nearby

Cancun Golf Club at Pok Ta Pok

230 m

Beach

Playa - Beach

350 m

Restaurants

Vicente Asador De Brasa

800 m

Blvd Kukulcan Km 12

Gustino Italian Grill

380 m

Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera

Nebbiolo Ristorante

370 m

Blvd. Kukulcan Km. 14.5 Lote 38

The Blue Water Grill

350 m

Blvd. Kukulcan Km. 14.5 Zona Hotelera

Olio

360 m

Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa

Porfirio's Cancun

930 m

Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera

Harry's

910 m

Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera

Hard Rock Hotel

210 m

Boulevard Kukulcan Km 14.5

Ciao

210 m

At the Hard Rock Hotel

Sedona Grill

400 m

Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5

Secrets The Vine Cancun

350 m

Boulevard Kukulcan Km 14.5 Lote 38

Sacbe Beach Shack

390 m

Mz. 53

Explore Cancun

Local Highlights

Dolphinaris Cancun

11 minutes' walk

Interactive marine experience featuring dolphin encounters, suitable for all ages with trained professionals.

Mayan Museum of Cancun

25 minutes' walk

Museum showcasing ancient Mayan artifacts and culture, with guided tours available on weekends.

Playa Marlin

25 minutes walking

Beautiful public beach known for soft sands and turquoise waters, ideal for sunbathing and swimming.

Luxury Avenue

19 minutes' walk

Upscale shopping destination featuring luxury brands, perfect for indulgent retail therapy.

Aquaworld

10 minutes' walk

Water sports center offering activities like snorkeling, jet skiing, and parasailing, perfect for thrill-seekers.

Cancun Golf Club at Pok Ta Pok

3 minutes' walk

Challenging golf course with stunning lagoon views. Rental clubs and carts available for a complete experience.

Yoga on the Beach

5 minutes' walk

Relaxing beachfront yoga sessions, suitable for all levels. Check schedule for times and reserving your spot.

Nebbiolo Ristorante

5 minutes' walk

Upscale Italian restaurant featuring fresh pasta and seafood dishes, with a cozy, elegant atmosphere.

The Blue Water Grill

5 minutes' walk

Casual seafood eatery with ocean views, known for grilled fish and refreshing cocktails. Reservations recommended.

Gustino Italian Grill

5 minutes' walk

Family-friendly Italian restaurant offering pizza, pasta, and a relaxed vibe. Kid-friendly menu available.

Backstage Theatre

15 minutes' walk

Local theater featuring a range of performances including musicals and plays; vibrant atmosphere perfect for cultural outings.

H Roof

11 minutes' walk

Chic rooftop bar with stunning views, live DJ sets, and a vibrant nightlife scene. Great for evening relaxation.

Getting around

City Centre

Cancun17 min · 11.0 km

Airports

Cancun (CUN)27 min · 17.8 km

Isla Mujeres (ISJ)48 min · 31.8 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

All visitors are offered a buffet breakfast for a fee.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2012

Number of floors:

Number of rooms:

502

Former name

Cancun Palace

Questions of the users

About Hard Rock Hotel Cancun

Are guests able to access a private pool directly from their hotel room?

10 February 2025

Yes, some rooms provide direct access to a private pool from your terrace.

What beverages are included in the minibar stocked in the hotel rooms?

15 March 2025

The minibar features beers, bottled water, juice boxes, and soda cans, all replenished daily as part of the all-inclusive service.

Are there special accommodations available for honeymooners with ocean views?

20 April 2025

Currently, there is no specific Honeymoon Suite, but guests can check available room categories and rates directly on the booking site or official page.

When is an optimal time to experience the best beach weather at the hotel?

5 June 2025

Visiting during the spring or summer months typically offers the most favorable beach conditions.

Can guests request twin beds when booking a room?

12 July 2025

Yes, the Deluxe Gold - Pure room options allow for either a King Size bed or two Double beds, based on availability.

Is room service available around the clock?

23 August 2025

Yes, 24-hour room service is offered at the hotel for guests' convenience.

Are there activities designed for children, and is babysitting available?

30 September 2025

Yes, there are scheduled activities for children aged 4 to 12, and details can be found on the hotel's activity calendar.

Is airport transfer included in the all-inclusive package?

15 October 2025

For assistance regarding airport transfers, it is advisable to reach out directly for clarification on inclusions.

Does the all-inclusive pricing cover alcoholic beverages?

5 November 2025

Alcoholic drinks are included in all bars, though premium quality beverages may incur an additional charge.

Are the swim-up bars currently operational?

20 December 2025

Yes, all swim-up bars at the hotel are open for guests.

What services does the personal assistant offer to guests?

25 January 2025

The personal assistant helps with various requests such as making dinner or spa reservations and attending to specific needs.

Could you explain what is meant by the all-inclusive amenities?

8 February 2025

All-inclusive includes 5-star accommodations, diverse dining options, beverages, 24/7 room service, gym access, daily activities, entertainment, and more.

What types of activities are available through the all-inclusive packages?

14 March 2025

Detailed information regarding the activities included in all-inclusive packages can be found on the hotel's official website.

Are the listed prices intended for two guests or per person?

6 April 2025

Pricing can vary; it is generally presented for double occupancy. For specific arrangements, verification on the booking page is recommended.