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From435US$ /night
Check-in
10Dec2025Select date
Check-out
11Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
-
Close to the beach
Perfect
8.1
7.5
/10
4.4
4.6
/5

Amenities

Hard Rock Hotel Cancun offers a range of premium amenities, including an infinity pool overlooking the sea and a dedicated kid's pool. Guests can also enjoy a full-service spa providing various treatments and multiple on-site dining options. The hotel includes a fitness center and entertainment spaces, ensuring guests have ample activities to choose from during their stay.

Rooms

The hotel features spacious family rooms equipped with luxurious amenities, offering stunning ocean or garden views. Each room includes a flat-screen TV, minibar, and complimentary toiletries for enhanced convenience. Unique room options such as those with balconies are available, catering to diverse guest preferences.

Location

Located in the heart of Cancun's Hotel Zone, Hard Rock Hotel Cancun is just 7.8 miles from Cancun Airport. Guests have easy access to local attractions like Playa Marlin and Kukulcan Plaza, which are within a mile from the hotel. The beach surrounding the hotel provides endless opportunities for relaxation and water sports.

Wellness

The on-site spa offers a variety of rejuvenating treatments, from massages to beauty services. Guests can unwind in the jacuzzi or sauna, enhancing their relaxation experience. Fitness facilities and activities, including yoga sessions and tennis courts, are available to cater to wellness enthusiasts.

Family-Friendly Offerings

Hard Rock Hotel Cancun provides a kid's club and outdoor play equipment, ensuring engaging activities for younger guests. Family-friendly dining options, including special kid's meals, are available throughout the hotel. Babysitting services can be arranged, allowing parents some time to themselves while children are cared for.

Highlights

Location: 7.8 miles from Cancun Airport

Rooms: spacious family rooms with ocean views

Dining: multiple on-site dining options

Wellness: full-service spa with various treatments

Entertainment: infinity pool and activities for all ages

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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Deluxe Double Room
2 persons
40 m² 
2 Double beds
Shower
Bathtub
Deluxe King Room
2 persons
40 m² 
1 King-size bed
Shower
Bathtub
Deluxe King Ocean View Classic
2 persons
40 m² 
1 King-size bed
Ocean view
Shower
Bathtub
Rock Royalty Ocean View King
2 persons
40 m² 
1 King-size bed
Ocean view
Shower
Bathtub
Click button to see more rooms
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Room Availability & Price Calendar

Find availability and check prices for your dates now!

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Hard Rock Hotel Cancun delights the senses with a rich tapestry of dining options, showcasing vibrant flavors from around the globe. From the intricate dishes of Asian culinary art to the heartwarming comfort of traditional Mexican fare, each restaurant promises a memorable meal filled with enticing aromas and inviting atmospheres.
Hard Rock Hotel Cancun Restaurant photo The photo captures a vibrant and energetic scene on a stage at a Hard Rock Hotel event. The stage is elevated and brightly lit, with a backdrop featuring large, illuminated "Hard Rock Hotel" signs. 

A group of eight people are positioned on the stag
Hard Rock Hotel Cancun Restaurant photo The photo shows a spacious and well-lit restaurant dining area. The floor is made of polished dark brown tiles that reflect the light. The walls are a mix of light beige and darker brown panels, creating a warm and inviting atmosphere. 

There are se

Zen

Asian fine dining
Ambiance
Elegant and serene, providing a family-friendly environment
Key Offerings
Expertly prepared dishes including sushi and stir-fries, crafted to perfection for a delightful dining experience.
Reservation
Recommended
Breakfast and dinner; hours vary.

Ciao

Italian
Ambiance
Warm and inviting, perfect for families seeking comfort in each meal
Key Offerings
A wide selection of classic Italian dishes, from fresh pasta to wood-fired pizzas, served from breakfast through dinner.
Reservation
Not needed
Breakfast, lunch, and dinner; hours vary.

Frida

Mexican traditional
Ambiance
Vibrant and colorful, offering a family-friendly setting reminiscent of authentic Mexican culture
Key Offerings
A celebration of Mexican cuisine with favorites such as tacos and enchiladas, available for breakfast, lunch, and dinner.
Reservation
Recommended
Breakfast, lunch, and dinner; hours vary.

Pizzeto

Pizza
Ambiance
Casual and family-friendly, designed for relaxed dining
Key Offerings
Savor a variety of delicious pizzas made with a range of toppings, perfect for lunches and dinner with loved ones.
Reservation
Not needed
Lunch and dinner; hours vary.

Toro

Steakhouse
Ambiance
Sophisticated and family-friendly, ideal for a special dinner experience
Key Offerings
Succulent steaks and grilled specialties, appealing to meat lovers seeking a hearty dinner option.
Reservation
Recommended
Dinner; hours vary.

Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Dolphinaris Cancun
11 minutes' walk
Interactive marine experience featuring dolphin encounters, suitable for all ages with trained professionals.
Mayan Museum of Cancun
Mayan Museum of Cancun
25 minutes' walk
Museum showcasing ancient Mayan artifacts and culture, with guided tours available on weekends.
Playa Marlin
Playa Marlin
25 minutes walking
Beautiful public beach known for soft sands and turquoise waters, ideal for sunbathing and swimming.
Luxury Avenue
Luxury Avenue
19 minutes' walk
Upscale shopping destination featuring luxury brands, perfect for indulgent retail therapy.
Aquaworld
10 minutes' walk
Water sports center offering activities like snorkeling, jet skiing, and parasailing, perfect for thrill-seekers.
Cancun Golf Club at Pok Ta Pok
3 minutes' walk
Challenging golf course with stunning lagoon views. Rental clubs and carts available for a complete experience.
Yoga on the Beach
5 minutes' walk
Relaxing beachfront yoga sessions, suitable for all levels. Check schedule for times and reserving your spot.
Nebbiolo Ristorante
Nebbiolo Ristorante
5 minutes' walk
Upscale Italian restaurant featuring fresh pasta and seafood dishes, with a cozy, elegant atmosphere.
The Blue Water Grill
The Blue Water Grill
5 minutes' walk
Casual seafood eatery with ocean views, known for grilled fish and refreshing cocktails. Reservations recommended.
Gustino Italian Grill
Gustino Italian Grill
5 minutes' walk
Family-friendly Italian restaurant offering pizza, pasta, and a relaxed vibe. Kid-friendly menu available.
Backstage Theatre
15 minutes' walk
Local theater featuring a range of performances including musicals and plays; vibrant atmosphere perfect for cultural outings.
H Roof
H Roof
11 minutes' walk
Chic rooftop bar with stunning views, live DJ sets, and a vibrant nightlife scene. Great for evening relaxation.
Getting around
City Centre
Cancun17 min  ·  11.0 km
Airports
Cancun (CUN)27 min  ·  17.8 km
Isla Mujeres (ISJ)48 min  ·  31.8 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Questions of the users
About Hard Rock Hotel Cancun
Are guests able to access a private pool directly from their hotel room?
10 February 2025
Yes, some rooms provide direct access to a private pool from your terrace.
What beverages are included in the minibar stocked in the hotel rooms?
15 March 2025
The minibar features beers, bottled water, juice boxes, and soda cans, all replenished daily as part of the all-inclusive service.
Are there special accommodations available for honeymooners with ocean views?
20 April 2025
Currently, there is no specific Honeymoon Suite, but guests can check available room categories and rates directly on the booking site or official page.
When is an optimal time to experience the best beach weather at the hotel?
5 June 2025
Visiting during the spring or summer months typically offers the most favorable beach conditions.
Can guests request twin beds when booking a room?
12 July 2025
Yes, the Deluxe Gold - Pure room options allow for either a King Size bed or two Double beds, based on availability.
Is room service available around the clock?
23 August 2025
Yes, 24-hour room service is offered at the hotel for guests' convenience.
Are there activities designed for children, and is babysitting available?
30 September 2025
Yes, there are scheduled activities for children aged 4 to 12, and details can be found on the hotel's activity calendar.
Is airport transfer included in the all-inclusive package?
15 October 2025
For assistance regarding airport transfers, it is advisable to reach out directly for clarification on inclusions.
Does the all-inclusive pricing cover alcoholic beverages?
5 November 2025
Alcoholic drinks are included in all bars, though premium quality beverages may incur an additional charge.
Are the swim-up bars currently operational?
20 December 2025
Yes, all swim-up bars at the hotel are open for guests.
What services does the personal assistant offer to guests?
25 January 2025
The personal assistant helps with various requests such as making dinner or spa reservations and attending to specific needs.
Could you explain what is meant by the all-inclusive amenities?
8 February 2025
All-inclusive includes 5-star accommodations, diverse dining options, beverages, 24/7 room service, gym access, daily activities, entertainment, and more.
What types of activities are available through the all-inclusive packages?
14 March 2025
Detailed information regarding the activities included in all-inclusive packages can be found on the hotel's official website.
Are the listed prices intended for two guests or per person?
6 April 2025
Pricing can vary; it is generally presented for double occupancy. For specific arrangements, verification on the booking page is recommended.

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